Actually I think I did contact support but that was because I was too impatient with my button clicking. Now have 2010 Pro on my computer, only used Word and Excel so far but it looks good. Got a bit daunted by the download and install instructions initially but followed them and everything worked out well.

Great product, had a problem initially downloading, emailed customer services, they responded within two hours giving me a detailed work list, it worked, I now have office 2010 and I am thrilled with it. I will certainly use this software store in the future. Thanks Guys.

The price for the product is really great. The checkout process is very secure and fast. Definitely I will recommencement this site to all my friends.

It took me a few minutes to figure out I wasn't following your instructions, but I kept working with it until I figured out the problem. No problems since. Thanks